Phones4Work Enrollment Instructions

!!!STOP - READ THIS FIRST!!!

When enrolling a device the MDM becomes the "Device Owner" which means you cannot un-enroll or reset your device without Phones4Work intervention. Please do not enroll a device unless you intend to use the MDM on the device. We WILL charge you a $35.00 setup fee if we need to "un-enroll" your device.

 

Prerequisites:

  • Phones need to be either new or factory reset and running Android 7 or higher. Please see this for more info.

  • Phones need to have working internet connection. If you are using a Prepaid Service Provider, you may

need to use WIFI to complete setup since a factory reset will also reset your APN settings.

  • The same $35.00 Configuration Fee applies regardless if you self-enrolled or if Phones4Work does the

enrollment.

Backup your data!

  • A factory reset will completely wipe your device. Make sure anything you wish to save is backed up

off the device, to either an SD-Card, computer, Cloud Storage Etc. Backing up to internal phone storage
will not be helpful since that will be erased when resetting your phone.

  • A very helpful app for backing up Text Messages, and Call Logs is SMS Backup and Restore found on

the App Store.

  • Contacts are usually backed up to Google. However, you need to verify that prior to performing a reset

since some phones, especially LG devices and some Samsung devices, by default, store contacts on the
phone rather than in the Google Cloud.

  • Photos may or may not be backed up to the Google Cloud. A safe bet would be to copy them to an SDCard

or computer before doing a factory reset.

Make sure you have your login credentials for any account on your phone!

  • Usernames and passwords for any email accounts, any App accounts etc. If you have two factor

authentication for Cloudveil turned on, make sure you have the credentials since you will need that if
re-installing Cloudveil.

Setup Instructions

1. Perform a factory reset:

After everything is backed up you are ready to do a factory reset. Go into settings and search for

“reset”. You should see an option to erase all data (factory reset). Select that and follow the instruction
to reset your device.

2. Install SureMDM Agent

During the initial boot of a new device or initial boot of a

factory reset device you will see a screen similar to this

(Samsung will be different. On Samsung devices it will
most likely be a white screen that says "Start Here"
or similar). During this process the SureMDM Agent will

be installed and your device will connect to the

Phones4Work MDM.

Tap the screen 7 times which will bring up a

QR code scanner. 

 

 

 

 

 

 

 

 

Scan this QR code with the scanner on the screen.

 

When asked "How will you use this phone" select "Fully Managed Device - Use for Work Only"

Enrollment will begin. Depending on your device you may be presented with additional license agreements. Accept these to continue.

A Nix Permission Checklist screen will display. Tap anything with a Red Exclamation and change
the settings. Press the Back Arrow to return to SureMDM Nix. When a green check-mark is displayed
for all the items you are ready to continue. (On Android 10 or newer, the first permission cannot be set be set and can safely remain red.)

 

Your phone will now install your selected profile as well as the following apps:

P4WFirewall – Tells the phone to use our filtered DNS Servers
P4W MDM Helper – Used to monitor the VPN Status
Openboard Keyboard – A voice enabled keyboard that does not require the Google App.

P4W Assistant - A Voice Assistant similar to the Google Assistant without the web search capabilities.

CPL - Customized Pixel Launcher

EverAccountable - Accountability Software

After the enrollment process is complete you will receive a notification. If any changes need to be made in the future, please contact.

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